How Does SettleMed Work?
AUTOMATES THE END TO END PROCESS
The SettleMed platform provides the complete infrastructure for managing the end-to-end workflow enabling customization, rapid implementation, and high volume data processing. Throughout the revenue lifecycle the System automates:
- Receivable processing
- Campaign management
- Consumer engagement
- Transaction processing
- Funds flow
PROVIDES SECURITY TO CLIENTS AND CONSUMERS
SettleMed is secure, HIPAA and PCI compliant, and easy to deploy with very little (or no) IT integration required. The application is developed on Force.com, the leading cloud computing platform for large scale, multi-tenant SaaS applications.
SIMPLE AND INTUITIVE PROCESS
The SettleMed process is fast, secure, completely confidential and free for your consumers, customers or patients to use.
Friendly Campaign Letter
Consumers receive a Letter from you with our security code and directions to the private labeled site, inviting them to log onto SettleMed.com or call your customer support number to settle and pay their bill(s). This can be added on your monthly statement for those that are becoming late in the cycle, or as you identify the necessity of offering settlements to increase cash flow. For consumers eligible to receive a reduced balance, they are invited to bid on the amount they are willing and able to pay. The bid is only accepted if it is above the settlement threshold that you set. Since the consumer does not know what the minimum level will be, you never leave money on the table and receive the best optimal offered amount of revenue.
Consumers enter a unique ID, receive a personalized welcome and are guided through the settlement and payment process which reflects your branding. Once consumers settle their balance due, they can choose to Pay the Full Settlement Amount or use limited Installments to settle the account by using a credit card, debit card, check or provide their bank routing and account number.
SettleMed’s Customer Service Center
If you prefer, consumers can have access to the SettleMed Customer Service Center rather than your own to receive answers to their questions, help in navigating the SettleMed.com screens or settle and pay their bill by phone.
MAKING IT EASY FOR CLIENTS TO GET PAID
SettleMed is an innovative approach to sustainable receivable management that helps clients lower costs, and retain consumer loyalty. The System uses patented technology that handles all the end-to-end workflow; automating receivables and transaction processing, reporting and funds flow and customer friendly marketing and retail options to make it easy for consumer to pay and clients to get paid.