The government must balance the need to collect student loans and the need to assist borrowers. The current system heavily favors high pressure collection and collector profits, to the detriment of financially distressed borrowers seeking the help they so desperately need.
Most borrowers end up getting behind on student loan payments because they are unable to complete their educations, suffer from serious disabilities, or earn so little money that they cannot afford to repay their loans.
making it easy for consumers to pay
SettleMed makes it easy for consumers to compromise and pay a negotiated and agreed amount owed. It delivers a simple, personalized experience that unlocks consumers’ willingness and ability to pay their bills by delivering a “retail” experience that is confidential, convenient, and easy to use.
Proven consumer marketing and online shopping techniques, combined with proprietary online negotiation technology, generates more revenue dollars throughout the revenue cycle, at a lower cost than traditional solutions, and maintains goodwill.
a simple consumer friendly approach
Engage Early in the Revenue Cycle
SettleMed can be deployed at any time during the revenue cycle process:
- Starting as early as the day of default when the recovery potential is the greatest or;
- Pre Collection (in house recovery) as a final attempt to enable consumers to pay before the account converted to bad debt and moved to collections or
- During the Collection Process as a means of simple and easy consumer outreach enabling reducing costs and improving returns
Provide ”Opt-In” Incentives
SettleMed engages consumers early, using a positive marketing approach and incentives that appeal to modern consumer values.
Put the Consumer in Control
Consumers are able to access their SettleMed account online anytime from the privacy of their own home, settle and pay online or call the SettleMed Customer Service Center.Let us provide you some suggestions on how to use SettleMed to maximize your returns. Contact us and we will be glad to explain in detail how we can help you improve recoveries and reduce your collection cost.