The Telecom Solution
Telecommunication connects the world now more than ever. Emerging technology and growing consumer demands have created an environment of fierce competition and rapid change With a multitude of Cable, Internet and Phone providers offering consumers incentives to allow them to switch, it is not uncommon for consumers to abandon their current provider with charges remaining on their account.
Our solutions are designed to give you a voice in your own recovery program and recovery of those dollars that ordinarily might slip through.
making it easy for consumers to pay
SettleMed makes it easy for consumers to settle and pay a negotiated and agreed amount owed. It delivers a simple, personalized experience that unlocks consumers’ willingness and ability to pay their bills by delivering a “retail” experience that is confidential, convenient, and easy to use.
Proven consumer marketing and online shopping techniques, combined with proprietary online negotiation technology, generates more revenue dollars throughout the revenue cycle, at a lower cost than traditional solutions, and maintains goodwill.
Use SettleMed to keep your recovery costs down on those individuals or businesses that have made no responses to your previous requests before you place your accounts for collection with an attorney or agency saving those collection costs and expenses from your P & L.
SettleMed's interactive solution will engage the consumer and provide you with recoveries on those accounts that would have been sent to a Collection Agency, Attorney or Debt Buyer providing you with a much better return and cost savings.
a simple consumer friendly approach
Engage Early in the Revenue Cycle
SettleMed can be deployed at any time during the revenue cycle process:
- Starting as early as the first day of delinquency when the recovery potential is the greatest or;
- Pre Collection as a final attempt to enable consumers to pay before the account is written-off or converted to bad debt and moved to collections or;
- During the Collection Process as a means of simple and easy consumer outreach enabling reducing costs and improving returns
Provide ”Opt-In” Incentives
SettleMed engages consumers early, using a positive marketing approach and incentives that appeal to modern consumer values.
Put the Consumer in Control
Consumers are able to access their SettleMed account online anytime from the privacy of their own home, settle and pay online or call the SettleMed Customer Service Center.Let us provide you some suggestions on how to use SettleMed to maximize your returns. Contact us and we will be glad to explain in detail how we can help you improve recoveries and reduce your collection cost.